{"id":3,"date":"2023-06-10T23:04:02","date_gmt":"2023-06-10T21:04:02","guid":{"rendered":"https:\/\/vag-lorraine.fr\/?page_id=3"},"modified":"2025-07-27T01:35:03","modified_gmt":"2025-07-26T23:35:03","slug":"politique-de-confidentialite","status":"publish","type":"page","link":"https:\/\/vag-lorraine.fr\/index.php\/politique-de-confidentialite\/","title":{"rendered":"Politique de confidentialit\u00e9"},"content":{"rendered":"\n<div class=\"wp-block-cover\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-40 has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1707\" class=\"wp-block-cover__image-background wp-image-2025\" alt=\"\" src=\"https:\/\/vag-lorraine.fr\/wp-content\/uploads\/2023\/08\/Politique-Confidentialite-VAG-Lorraine-scaled.jpg\" data-object-fit=\"cover\" srcset=\"https:\/\/vag-lorraine.fr\/wp-content\/uploads\/2023\/08\/Politique-Confidentialite-VAG-Lorraine-scaled.jpg 2560w, https:\/\/vag-lorraine.fr\/wp-content\/uploads\/2023\/08\/Politique-Confidentialite-VAG-Lorraine-300x200.jpg 300w, https:\/\/vag-lorraine.fr\/wp-content\/uploads\/2023\/08\/Politique-Confidentialite-VAG-Lorraine-1024x683.jpg 1024w, https:\/\/vag-lorraine.fr\/wp-content\/uploads\/2023\/08\/Politique-Confidentialite-VAG-Lorraine-768x512.jpg 768w, https:\/\/vag-lorraine.fr\/wp-content\/uploads\/2023\/08\/Politique-Confidentialite-VAG-Lorraine-1536x1024.jpg 1536w, https:\/\/vag-lorraine.fr\/wp-content\/uploads\/2023\/08\/Politique-Confidentialite-VAG-Lorraine-2048x1366.jpg 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><div class=\"wp-block-cover__inner-container has-global-padding is-layout-constrained wp-block-cover-is-layout-constrained\">\n<h1 class=\"wp-block-heading alignfull has-text-align-center has-x-large-font-size\"><strong>Politique de confidentialit\u00e9<\/strong><\/h1>\n<\/div><\/div>\n\n\n\n<p class=\"has-ti-bg-alt-background-color has-background\"><strong>Afin de respecter le R\u00e8glement G\u00e9n\u00e9ral sur la Protection des Donn\u00e9es (RGPD) mis en application le 25 mai 2018, nous tenons \u00e0 vous informer sur la gestion de vos donn\u00e9es personnelles par VAG Lorraine :<\/strong><\/p>\n\n\n\n<p class=\"has-ti-bg-alt-background-color has-background\">Chez VAG Lorraine, la s\u00e9curit\u00e9 de vos donn\u00e9es est une priorit\u00e9. Nous mettons tout en \u0153uvre pour garantir leur confidentialit\u00e9 et leur utilisation responsable. Vous gardez le contr\u00f4le total sur les informations que vous partagez. Soyez assur\u00e9s que vos donn\u00e9es seront trait\u00e9es avec soin et ne seront en aucun cas vendues ou transmises \u00e0 des tiers.<\/p>\n\n\n\n<ol class=\"has-ti-bg-alt-background-color has-background wp-block-list\">\n<li><strong>Pourquoi collectons-nous vos donn\u00e9es ?<\/strong>\n<ul class=\"wp-block-list\">\n<li>Pour r\u00e9pondre \u00e0 vos demandes sp\u00e9cifiques.<\/li>\n\n\n\n<li>\u00c0 des fins commerciales.<\/li>\n\n\n\n<li>Pour organiser notre planning lors de vos prises de rendez-vous.<\/li>\n\n\n\n<li>Pour conserver un historique des \u00e9changes, commandes, et prestations.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Donn\u00e9es collect\u00e9es :<\/strong>\n<ul class=\"wp-block-list\">\n<li>Informations personnelles : pr\u00e9nom, nom, adresse e-mail, num\u00e9ro de t\u00e9l\u00e9phone, coordonn\u00e9es professionnelles.<\/li>\n\n\n\n<li>D\u00e9tails relatifs \u00e0 votre v\u00e9hicule : ann\u00e9e de mise en circulation, marque, mod\u00e8le, immatriculation, num\u00e9ro de ch\u00e2ssis.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Comment collectons-nous ces donn\u00e9es ?<\/strong>\n<ul class=\"wp-block-list\">\n<li><strong>Directement via notre site<\/strong> :\n<ul class=\"wp-block-list\">\n<li>Formulaire de contact : seuls les champs n\u00e9cessaires sont demand\u00e9s.<\/li>\n\n\n\n<li>Formulaire de prise de rendez-vous : des informations marqu\u00e9es par un (*) sont requises.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Via des applications tierces<\/strong> (VAG Lorraine d\u00e9cline toute responsabilit\u00e9 concernant ces services) :\n<ul class=\"wp-block-list\">\n<li>Whatsapp, Messenger de Facebook (Meta) : nous vous renvoyons \u00e0 leurs politiques de confidentialit\u00e9 respectives.<\/li>\n\n\n\n<li>E-mail : en nous contactant, vous admettez conna\u00eetre les conditions de votre fournisseur de service mail.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Traitement de vos donn\u00e9es :<\/strong>\n<ul class=\"wp-block-list\">\n<li>Un email est envoy\u00e9 \u00e0 notre service client \u00e0 la r\u00e9ception de votre formulaire pour vous r\u00e9pondre dans les meilleurs d\u00e9lais.<\/li>\n\n\n\n<li>Lors de la prise de rendez-vous, plusieurs informations comme votre nom, num\u00e9ro, e-mail, date et heure du rendez-vous ainsi que vos notes additionnelles sont conserv\u00e9es.<\/li>\n\n\n\n<li>Bien que VAG Lorraine n&rsquo;ait pas de compte client, l&rsquo;adresse e-mail sert \u00e0 identifier les clients r\u00e9currents pour faciliter les futures prises de rendez-vous et \u00e9viter les abus.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Dur\u00e9e de conservation :<\/strong>\n<ul class=\"wp-block-list\">\n<li>Vos donn\u00e9es peuvent \u00eatre conserv\u00e9es jusqu&rsquo;\u00e0 24 mois suite \u00e0 notre dernier contact.<\/li>\n\n\n\n<li>Ensuite, elles peuvent \u00eatre supprim\u00e9es ou rendues anonymes pour des analyses statistiques (jusqu&rsquo;\u00e0 36 mois).<\/li>\n\n\n\n<li>Un courrier \u00e9lectronique pourra \u00eatre envoy\u00e9 pour vous notifier d&rsquo;une \u00e9ventuelle suppression.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Changement de politique :<\/strong>\n<ul class=\"wp-block-list\">\n<li>VAG Lorraine se r\u00e9serve le droit de modifier cette politique \u00e0 tout moment, sans pr\u00e9avis.<\/li>\n\n\n\n<li>En cas de changement majeur, une notification par e-mail pourrait vous \u00eatre envoy\u00e9e.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Vos droits :<\/strong>\n<ul class=\"wp-block-list\">\n<li>Vous pouvez \u00e0 tout moment consulter, rectifier, ou supprimer vos informations. Pour plus de d\u00e9tails, consultez <a href=\"https:\/\/cnil.fr\/fr\">cnil.fr<\/a>.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Pour en savoir plus, vous pouvez nous contactez par :<\/strong>\n<ul class=\"wp-block-list\">\n<li>Courrier : 44 A Rue de la vieille verrerie, 57540 Petite-Rosselle<\/li>\n\n\n\n<li>Email : <a href=\"mailto:contact@vag-lorraine.fr\">contact@vag-lorraine.fr<\/a>.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Afin de respecter le R\u00e8glement G\u00e9n\u00e9ral sur la Protection des Donn\u00e9es (RGPD) mis en application le 25 mai 2018, nous tenons \u00e0 vous informer sur la gestion de vos donn\u00e9es personnelles par VAG Lorraine : Chez VAG Lorraine, la s\u00e9curit\u00e9 de vos donn\u00e9es est une priorit\u00e9. Nous mettons tout en \u0153uvre pour garantir leur confidentialit\u00e9 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_themeisle_gutenberg_block_has_review":false,"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Politique de confidentialit\u00e9 - VAG LORRAINE<\/title>\n<meta name=\"description\" content=\"Nous prenons soin de vos donn\u00e9es. Vous avez toujours le contr\u00f4le sur les informations que vous nous partagez. 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